Urgent and emergency care

Something that will not wait

Tell us what has happened and we will show you which door to come to. Our emergency department is open 24 hours, and urgent care is walk-in — so there is no slot to choose either way.

The lit entrance of the hospital at dusk, with the way in clearly signed

What has happened?

Describe it in your own words — “cut my hand”, “fever since last night”, “twisted ankle”. We will show you which door to come to. No slot to pick: you tell us you are coming, and the desk expects you.

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  • Emergency department (A&E)

    Open now · 24h

    Our own emergency department, open every hour of every day. Serious injury, severe pain, breathing difficulty, chest pain, collapse, heavy bleeding. Come straight in — you do not need an appointment and you are never turned away.

    24 hours, every day
    Seen immediately if life-threatening

    Nothing. If you are not sure whether it is serious enough, come anyway — that judgement is ours to make, not yours.

    Directions

  • Urgent care — walk in

    Walk in

    Fevers, suspected infections, urine infections, rashes, sickness and diarrhoea, anything that has got worse over a day or two.

    Every day, 08:00–20:00
    About 25 minutes

    Chest pain, breathing difficulty or stroke symptoms — call the emergency number.

  • Minor injuries

    Walk in

    Cuts that may need closing, sprains, suspected simple fractures, burns and scalds, bites and stings. X-ray on site.

    Every day, 08:00–20:00
    About 40 minutes

    Head injury with drowsiness or vomiting, or any heavy bleeding that will not stop.

  • Same-day GP

    Walk in

    A doctor today for something that will not wait for a routine appointment — worsening pain, a symptom you want looked at now, medication that is not working.

    Monday to Saturday, 08:00–18:00
    Seen within 2 hours

    Routine reviews and repeat prescriptions, which are quicker to book normally.

  • Urgent child health

    Walk in

    A child who is unwell today — fever, rash, breathing that worries you, not feeding or not themselves. Children are seen ahead of the general queue.

    Every day, 08:00–20:00
    Seen within 1 hour

    A baby under 3 months with a fever — that is an emergency, please call.

  • Urgent mental health

    Walk in

    Same-day assessment when things have become unmanageable — a crisis in mood, anxiety or sleep. Longer appointment, no rush at the door.

    Monday to Saturday, 09:00–18:00
    Seen within 3 hours

    Thoughts of harming yourself right now — please call, do not wait in a queue.